Teller: Customer Service & Cross-Sell Specialist

Westamerica Bancorporation; Mill Valley (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Westamerica Bank is seeking a customer service-oriented professional to provide quality service to customers and promote the bank's products. The role emphasizes meeting service standards and contributing to sales goals while working within a team.

Daily tasks include delivering structured service, cross-selling appropriate products, and adhering to teller standards and branch procedures. The position requires attention to compliance and accuracy in daily operations.

Qualifications

• Good customer relations and basic math skills required.

Responsibilities

• Provide quality service to customers under supervision.
• Promote sales of bank services and products.
• Deliver 5 points of service to external customers per guidelines.
• Meet the goal of $110/FTE per month on average.

Skills

Customer service

Sales awareness

Communication

Cross-selling

Tools

10-key machine

Microsoft-based computers

ATM operations

Job description

Westamerica Bank is seeking a customer service-oriented professional to provide quality service to customers and promote the bank's products. The role emphasizes meeting service standards and contributing to sales goals while working within a team.

Daily tasks include delivering structured service, cross-selling appropriate products, and adhering to teller standards and branch procedures. The position requires attention to compliance and accuracy in daily operations.