Client-Focused Teller: Service, Cross-Sell & Accuracy

Westamerica; Kingsburg (CA); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Westamerica Bank is seeking a Customer Service Teller to provide quality service to customers and promote bank products. You may travel to other branches as assigned by the region, supporting daily operations and ensuring accuracy and compliance.

The role emphasizes delivering excellent customer service, achieving referral goals, and maintaining teller standards in a dynamic branch environment.

Qualifications

• Good customer relations required.
• Basic math skills required.

Responsibilities

• Deliver 5 points of service to external customers.
• Meet goal of $110/FTE per month on average.
• Cross sell appropriate products and services to clients and prospects.
• Adhere to standards, policies and procedures.
• Provide branch support with daily operational tasks and balance ATM/vault.

Skills

Customer service

Basic math

Communication

Job description

Westamerica Bank is seeking a Customer Service Teller to provide quality service to customers and promote bank products. You may travel to other branches as assigned by the region, supporting daily operations and ensuring accuracy and compliance.

The role emphasizes delivering excellent customer service, achieving referral goals, and maintaining teller standards in a dynamic branch environment.