Teller & Customer Experience Specialist

First Merchants Corporation; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team. You will provide high quality customer service by accurately executing bank transactions and recommending products to meet customers’ financial needs.

The role involves cash handling, sales activities, and supporting banking center operations to maintain a high performing team. This position is typically on-site and part of a customer-facing banking team.

Qualifications

• High School Diploma or equivalent required.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Provide excellent customer service by handling banking transactions.
• Balance cash, daily transactions, vault and ATM.
• Answer inquiries and resolve problems with solutions.
• Promote bank products and cross-sell to meet customer needs.
• Support banking center operations, including opening/closing.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team. You will provide high quality customer service by accurately executing bank transactions and recommending products to meet customers’ financial needs.

The role involves cash handling, sales activities, and supporting banking center operations to maintain a high performing team. This position is typically on-site and part of a customer-facing banking team.