Teller & Client Service Specialist

1st-Source-Bank; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

1st Source Bank in South Bend, Indiana (Ireland Road Banking Center) is seeking a Teller (Client Services Representative). You will handle daily transactions, address client inquiries, and resolve issues while upholding bank policies.

The role emphasizes accuracy, client care, and cross-selling related products. Ideal candidates have 1+ year of customer service experience, cash handling skills, and strong communication.

Qualifications

• 1+ year of customer or retail service experience preferred.
• Cash handling experience preferred.
• Respond to inquiries and resolve problems in a courteous manner.
• Customer service and sales oriented with attention to detail.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and refers to the appropriate bank colleague when needed.
• Builds client loyalty and establishes client relationships.
• Delivers exceptional customer service to every client.
• Balances cash drawer and assists with end-of-day tasks.

Skills

Customer service

Cash handling

Communication

PC skills

Teamwork

Attention to detail

Sales oriented

Time management

Education

High School Diploma/GED

Tools

MS Office

Windows-based system

Job description

1st Source Bank in South Bend, Indiana (Ireland Road Banking Center) is seeking a Teller (Client Services Representative). You will handle daily transactions, address client inquiries, and resolve issues while upholding bank policies.

The role emphasizes accuracy, client care, and cross-selling related products. Ideal candidates have 1+ year of customer service experience, cash handling skills, and strong communication.