Client Services Teller — Banking Center Pro

1st-Source-Bank; Nappanee (IN); On-site; USD 28,000 - 37,000; Full time

Job summary

1st Source Bank's Nappanee Banking Center in Nappanee, IN is seeking a Teller (Client Services Representative) to process daily transactions and assist customers at 1600 E Market St. You will deliver friendly service, identify client needs, cross-sell banking products, balance cash drawers, and participate in team meetings while upholding bank policies and privacy requirements.

This on-site, full-time position requires a High School diploma or GED and offers opportunities to grow within a

Qualifications

• 1+ years of customer or retail service preferred.
• Cash handling experience preferred.
• Ability to respond and assist clients with inquiries and/or problem resolution.
• Customer service and sales oriented.
• Attention to detail and time management.
• Strong listening and verbal communication skills.
• Proficiency with Windows-based systems.
• Ability to cross-sell bank products and services.
• Ability to work evenings and weekends based on banking center needs.
• Good organizational skills.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and promotes products and refers clients to the appropriate bank colleague if needed.
• Builds client loyalty and establishes client relationships.
• Delivers exceptional customer service to every client.
• Follows bank policies, procedures and guidelines.
• Participates in retail sales programs to meet personal and banking center goals.
• Participates in team meetings and community/education programs.
• Balances cash drawer and assists with ATM, vault and end-of-day tasks.
• Maintains regular and predictable attendance.
• Completes compliance training and adheres to applicable laws and regulations.

Skills

Customer service

Cash handling

Communication

Time management

Attention to detail

Cross-selling

Teamwork

Multitasking

Language skills

Education

High School Diploma/GED

Tools

Windows-based systems

MS Office

Job description

1st Source Bank's Nappanee Banking Center in Nappanee, IN is seeking a Teller (Client Services Representative) to process daily transactions and assist customers at 1600 E Market St. You will deliver friendly service, identify client needs, cross-sell banking products, balance cash drawers, and participate in team meetings while upholding bank policies and privacy requirements.

This on-site, full-time position requires a High School diploma or GED and offers opportunities to grow within a