Teller: Client-First Banking Specialist

Columbia Bank; Lakewood (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive incentive plan

Professional development

Career growth

Job summary

Columbia Bank in Lakewood, WA, is seeking a Teller to handle deposits, withdrawals, and other banking transactions with accuracy and confidentiality. You will build relationships by discussing customer needs and offering suitable bank products, under guidance from branch leadership.

The role requires a high school diploma or GED, 1 year of banking or customer service experience preferred, and bilingual skills are a plus.

Qualifications

• High School Diploma or GED required.
• 1 year of banking or customer service experience preferred.
• Bilingual preferred.

Responsibilities

• Always perform teller transactions and cash handling for clients with accuracy and confidentiality.
• Support daily branch tasks to maintain branch integrity and service quality.
• Mitigate risk with safekeeping of cash and prompt accounting or transfer of funds.
• Interact with clients, anticipate needs, and provide proactive solutions aligned with service standards.
• Continuously deepen knowledge of Columbia Bank's product offerings and stay updated on changes.
• Discuss and uncover customers' financial needs to identify and refer appropriate products.
• Support referral goals by identifying and referring basic bank products to the business partner.

Skills

Cash handling

Customer service

Attention to detail

Bilingual

Education

High School Diploma

Job description

Columbia Bank in Lakewood, WA, is seeking a Teller to handle deposits, withdrawals, and other banking transactions with accuracy and confidentiality. You will build relationships by discussing customer needs and offering suitable bank products, under guidance from branch leadership.

The role requires a high school diploma or GED, 1 year of banking or customer service experience preferred, and bilingual skills are a plus.