Customer Experience Banker

Columbia Bank; Shelton (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan with employer match

Employee assistance program

Life insurance

Disability insurance

Paid time off

Job summary

Columbia Bank in Shelton, WA is seeking a skilled Teller to be the first point of contact for clients on site. You will perform deposits, withdrawals, transfers, check cashing, and other transactions with accuracy and confidentiality while delivering Breakthrough Client Service Standards.

Under guidance of Branch leadership, you will build relationships, uncover client needs, and refer basic banking products when appropriate.

Qualifications

• 1 year of banking or customer service experience preferred.
• High School Diploma or GED required.
• Bilingual preferred.
• Ability to learn and comply with Bank policies, procedures, and systems.

Responsibilities

• Perform teller transactions with accuracy and confidentiality.
• Balance cash drawer and process ATM transactions.
• Provide proactive solutions and identify cross-sell opportunities.
• Maintain compliance with bank procedures and regulatory requirements.

Skills

Customer service

Attention to detail

Communication skills

Bilingual

Education

High School Diploma or GED

Job description

Columbia Bank in Shelton, WA is seeking a skilled Teller to be the first point of contact for clients on site. You will perform deposits, withdrawals, transfers, check cashing, and other transactions with accuracy and confidentiality while delivering Breakthrough Client Service Standards.

Under guidance of Branch leadership, you will build relationships, uncover client needs, and refer basic banking products when appropriate.