Teller & Client Experience Specialist

Berkshire Bank; Town of Somers (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A local community bank in Somers, NY is seeking a dedicated customer service representative to build relationships with clients and promote various banking products. The ideal candidate will have experience in transaction processing and customer engagement. Responsibilities include handling complex client issues, customer transactions, and maintaining compliance with banking regulations. High school diploma is required. The role also necessitates availability for Saturday hours and potential travel to nearby branches.

Qualifications

• Prior transaction or teller experience preferred.
• Prior customer service experience preferred.

Responsibilities

• Cultivate relationships with customers and promote the Bank’s products and services.
• Executes an extensive variety of customer transactions in accordance with Bank policies.
• Handles complex client issues while executing excellent customer service.

Skills

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

A local community bank in Somers, NY is seeking a dedicated customer service representative to build relationships with clients and promote various banking products. The ideal candidate will have experience in transaction processing and customer engagement. Responsibilities include handling complex client issues, customer transactions, and maintaining compliance with banking regulations. High school diploma is required. The role also necessitates availability for Saturday hours and potential travel to nearby branches.