Teller & Client Experience Associate

Citi; New York (NY); In loco; USD 42.000 - 52.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental & vision

401(k) plan

Life insurance

Paid time off

Descrizione del lavoro

The Teller position at Citi is an entry-level role responsible for delivering high-quality customer service and executing branch transactions. You will work with the Customer Service function to support daily branch activities and generate revenue through optimal client solutions.

Key duties include serving clients, handling cash, identifying referral opportunities, and promoting Citi's digital tools while adhering to policies and safeguarding assets.

Competenze

• Previous related experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team environment.

Mansioni

• Serve as the first point of contact for Citi clients and provide friendly, efficient service.
• Perform accurate banking transactions and manage branch cash, deposits, and vault cash.
• Identify referral opportunities based on clients' financial goals.
• Educate clients on Citi digital and self-service options.
• Adhere to bank policies and regulatory procedures to safeguard assets.
• Meet client needs and resolve issues, escalating when needed.
• Maintain knowledge of client accounts and Citi products.

Conoscenze

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Formazione

High School diploma or equivalent

Descrizione del lavoro

The Teller position at Citi is an entry-level role responsible for delivering high-quality customer service and executing branch transactions. You will work with the Customer Service function to support daily branch activities and generate revenue through optimal client solutions.

Key duties include serving clients, handling cash, identifying referral opportunities, and promoting Citi's digital tools while adhering to policies and safeguarding assets.