Teller: Cash Transactions & Exceptional Customer Experience

Colonial Group; Torrington (WY); On-site; USD 30,000 - 40,000; Full time

Job summary

Colonial Group in Torrington, WY is seeking a Teller who can handle cash transactions accurately, deliver friendly service, and spot opportunities to promote bank products.

You will balance cash, assist customers, and maintain knowledge of policies and promotions while upholding security and confidentiality. This role requires basic math, strong communication, and dependability. Previous cash handling is preferred, with standard hours and team support.

Qualifications

• High School Diploma or equivalent.
• Cash handling experience preferred.
• Customer contact in a sales environment is preferred.
• Effective oral and written communication skills.
• Computer skills including 10-key adding machine preferred.
• Fundamental mathematical ability.
• General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management.
• Aptitude to handle sensitive operational transactions and customer relationships.
• Must be capable of maintaining confidentiality of sensitive information.

Responsibilities

• Process daily money handling transactions and balance cash drawer.
• Provide quality customer service and greet clients.
• Maintain knowledge of company products, services and promotions and respond to inquiries or referrals.
• Maintain knowledge of all company policies, practices and procedures.
• Attend all scheduled meetings, training and activities related to money handling and company initiatives.
• Relay customer comments, concerns, or suggestions to supervisor in a timely manner.
• Maintain minimum performance standards for internal controls and risk management protocols for fraud detection and prevention.
• Perform other duties as assigned.

Skills

Cash handling

Sales experience

Communication skills

Numerical ability

Confidentiality

Time management

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Computer literacy

10-key adding machine

Debit card encoder

Teller machine

Job description

Colonial Group in Torrington, WY is seeking a Teller who can handle cash transactions accurately, deliver friendly service, and spot opportunities to promote bank products.

You will balance cash, assist customers, and maintain knowledge of policies and promotions while upholding security and confidentiality. This role requires basic math, strong communication, and dependability. Previous cash handling is preferred, with standard hours and team support.