Bank Teller I - Cash Handling & Customer Service

Business First Bank; Rayville (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

Colonial Group is seeking a Teller I to handle customer account transactions and provide services including the sale of official checks. This role requires accurate cash handling, deposits processing, and cross-selling banking services.

The position emphasizes prompt, efficient customer service, adherence to procedures, and operation of standard office equipment. A high school diploma or equivalent and cash handling experience are preferred.

Qualifications

• High School diploma or equivalent.
• Six months to one year of cash handling experience.
• Good interpersonal communication, organizational and computer skills, ability to operate standard office equipment.

Responsibilities

• Processes customer account transactions in a timely and accurate manner.
• Receives checks and cash for deposits, verifies amounts, and records deposits in the computer system.
• Balances cash drawer at the end of the shift and reports discrepancies to the supervisor.
• Cross-sells banking services to customers.
• Issues traveler’s checks and official checks.
• Assists in bank-by-mail operations and handles payments as required.

Skills

Cash handling

Customer service

Interpersonal communication

Computer skills

Education

High School diploma or equivalent

Job description

Summary

The Teller I processes customer account transactions as well as customer services such as sales of official checks.

Specific Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Is responsible for comprehensive, prompt and efficient customer transactions.
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Assists in the bank-by-mail function.
• Issues traveler’s checks and official checks.
• Balances cash drawer at the end of the shift and compare totaled amount to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Cashes checks from a variety of accounts upon proper verification.
• Cross-sells financial institution services.
• Receives loan and other payments ensuring that the payments match balances due. Enters payments into computer.
• Places hold on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Is responsible for checking night depository bags and recording proper information on financial institution’s forms.

Job Requirements

• High School diploma or equivalent
• Six months to one year of cash handling experience.
• Good interpersonal communication, organizational and computer skills, ability to operate standard office equipment.