Teller

First Federal Bank & Trust; Sheridan (WY); On-site; USD 19,000 - 28,000; Full time

Job summary

First Federal Bank & Trust in Sheridan, WY is seeking a Teller to serve as the first point of contact for customers, handling deposits, withdrawals, and other transactions in person. The role requires strong customer service, attention to detail, and organizational skills, with a positive attitude and teamwork as core values.

The Teller will maintain cash drawer accuracy and security, follow bank procedures, and adhere to regulatory guidelines while supporting cross-sell opportunities and

Qualifications

• Experience in customer service or retail.
• Attention to detail and accuracy in processing transactions.
• Strong organizational skills and reliability.

Responsibilities

• Assist customers with deposits, withdrawals, loan payments, and other transactions.
• Maintain accuracy and security of cash drawer and daily balance.
• Adhere to bank policies, procedures, and regulatory requirements.
• Protect the bank from risk by following confidentiality guidelines and security protocols.
• Maintain regular and reliable attendance; perform other duties as assigned.

Skills

Customer service

Detail-oriented

Organizational skills

Positive attitude

Job description

Job Description

The Teller serves as a first point of contact for customers by providing service excellence, processing transactions under bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities. Our work environment requires team members to provide excellent customer service, be detail-oriented, and have strong organizational skills. Most importantly, we want our team members to have a positive attitude and enjoy their job and their co-workers. This position is open to full time and part time candidates and is an in-person role in Sheridan, WY. Benefits may be tied to full time status.

Major Duties and Responsibilities

• Comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Assist customers with transactional needs, including deposits, withdrawals, loan payments, etc.
• Maintain daily operational standards, including but not limited to: cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, and balance ATM.
• Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines.
• Adhere to security protocols for robbery, fraud, opening/closing process, cash controls, and teller procedures.
• Regular and reliable attendance.
• Performs other duties and responsibilities as assigned.

Compensation Details

17 Hourly Wage