Teller: Cash & Customer Service Pro

First Western Bank & Trust; Baxter (MN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Health Savings Account

Disability coverage

Paid holidays, sick leave, andVacation

Job summary

First Western Bank & Trust in Baxter, MN is seeking a full-time Teller to provide prompt and courteous service at our Baxter location. The role includes handling a wide range of customer banking matters, cash handling, and maintaining accuracy in daily operations.

The position offers a competitive hourly wage of $16.00 to $19.00, with eligibility for an annual bonus and a comprehensive benefits package including health, retirement, and paid time off.

Qualifications

• High School diploma or GED is required.
• One year of banking experience preferred.
• Knowledge of customer service principles and practices.
• Knowledge of administrative and clerical procedures.

Responsibilities

• Provide prompt, courteous, efficient, and accurate service while handling customer banking matters in support of First Western Bank & Trust’s sales and service objectives while adhering to the bank’s culture of customer service excellence.
• Perform teller opening and closing procedures to ensure teller stations and bank access areas are readied each day.
• Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner.
• Properly identify each customer in accordance with bank policy and uphold confidentiality of customer and proprietary information.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Handle a wide variety of customer banking matters accurately and efficiently; includes cashing checks; making checking and savings account deposits and withdrawals; processing credit card, loan and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and wire transfers.
• Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, and CD renewals

Skills

Team player

Interpersonal skills

Written & spoken English

Customer service

Detail oriented

Cash handling

General math

Computer skills

Strong communication

Ability to work under pressure

Education

High School diploma or GED

Job description

First Western Bank & Trust in Baxter, MN is seeking a full-time Teller to provide prompt and courteous service at our Baxter location. The role includes handling a wide range of customer banking matters, cash handling, and maintaining accuracy in daily operations.

The position offers a competitive hourly wage of $16.00 to $19.00, with eligibility for an annual bonus and a comprehensive benefits package including health, retirement, and paid time off.