Teller – Build Relationships & Promote Digital Banking

Beacon Bank; South Windsor (CT); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

Beacon Bank in South Windsor, CT is seeking a Teller to serve as the main point of contact for customers, handling deposits, withdrawals, and other transactions while delivering an exceptional experience. You will promote Beacon Bank’s products and digital banking options and support branch initiatives to develop new business.

You will also assist with daily branch operations, balance cash drawers, and ensure compliance with bank policies and regulatory requirements.

Qualifications

• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office.

Responsabilités

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet our customer needs.
• Assist customers with digital banking services and recommend convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Recognize and offer recommendations for our customer needs and goals including referrals to line of business partners.
• Meet or exceed individual teller incentive goals and contribute to overall branch goals.
• Actively participate in all branch initiatives.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.
• Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.
• Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.
• Act as a deterrent to robbery and fraud by adhering to procedures.

Connaissances

Customer service

Cash handling

Interpersonal skills

Communication skills

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Beacon Bank in South Windsor, CT is seeking a Teller to serve as the main point of contact for customers, handling deposits, withdrawals, and other transactions while delivering an exceptional experience. You will promote Beacon Bank’s products and digital banking options and support branch initiatives to develop new business.

You will also assist with daily branch operations, balance cash drawers, and ensure compliance with bank policies and regulatory requirements.