Customer-Focused Teller & Digital Banking Advocate

Berkshire Bank Company; East Windsor Hill (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

Beacon Bank is seeking a Teller in South Windsor, CT to process transactions accurately and deliver a superior customer experience. You will promote Beacon Bank products, assist with digital banking, and support branch initiatives while maintaining compliance with bank policies.

Role requires cash handling experience, strong customer service skills, and the ability to work Saturdays with reliable attendance. Retail banking division collaborates with branch network to serve community needs.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide outstanding customer experience at all contact points.
• Build, retain, and expand customer relationships by referrals.
• Assist customers with digital banking services and options.
• Process deposits, withdrawals, check cashing, loan payments, and other services.
• Balance cash drawer daily within guidelines.
• Follow bank policies and ensure regulatory compliance.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank is seeking a Teller in South Windsor, CT to process transactions accurately and deliver a superior customer experience. You will promote Beacon Bank products, assist with digital banking, and support branch initiatives while maintaining compliance with bank policies.

Role requires cash handling experience, strong customer service skills, and the ability to work Saturdays with reliable attendance. Retail banking division collaborates with branch network to serve community needs.