Teller (Arabic Speaking)

Maspeth Federal Savings; New York (NY); On-site; USD 30,000 - 40,000; Part time

Job summary

Maspeth Federal Savings is seeking a Teller for their branch in New York, NY. The role involves processing transactions, balancing cash drawers, and providing excellent customer service. Candidates must have a High School Diploma and be able to speak Arabic. The position demands strong organizational and mathematical skills along with the ability to work in a fast-paced environment. Part-time tellers are required to work every Saturday, while full-time tellers will have rotational Saturday shifts.

Qualifications

• Must be able to speak, write, and understand Arabic.
• Excellent customer service skills, attentiveness, information retention.
• Competence with computers, telephone, calculator.

Responsibilities

• Process transactions for all types of accounts and services.
• Maintain an adequate cash drawer at all times.
• Comply with all department and company policies.

Skills

Customer service skills

Mathematical skills

Communication skills

Organizational skills

Detail oriented

Ability to work under pressure

Education

High School Diploma or equivalent experience

Job description

Job Description

It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.

Reports To

• Branch Manager
• Assistant Branch Manager
• Supervisor

Primary Responsibilities

• Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals
• Cash checks
• Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency
• Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
• Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
• Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.
• May be responsible for bank opening and/or closing
• Maintains the highest level of confidentiality with all information obtained
• Promotes the bank’s products and services
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
• Comply with all department and company policies, procedures and regulations
• Other duties as assigned
• Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays

Desired Skills & Experience

• Required: must be able to speak, write, and understand Arabic
• High School Diploma or equivalent experience
• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
• Mathematical skills
• Strong communication & organizational skills
• Detail oriented, high degree of accuracy
• Competence with computers, telephone, calculator
• Ability to work in a fast-paced environment & under pressure as needed