Teller

Maspeth Federal Savings; New York (NY); On-site; USD 30,000 - 40,000; Part time

Job summary

A regional bank in New York seeks a teller responsible for processing transactions and providing excellent customer service. Responsibilities include handling deposits, maintaining cash drawers, and assisting customers with inquiries. The ideal candidate will possess strong communication and organizational skills, with a keen attention to detail and the ability to work well under pressure. This role requires availability for Saturday shifts depending on part-time or full-time status.

Qualifications

• Excellent customer service skills and diplomacy.
• Strong mathematical skills for handling transactions.
• Ability to work in fast-paced environments.

Responsibilities

• Process deposits, loan payments, and withdrawals.
• Maintain and balance cash drawer accurately.
• Answer customer inquiries and provide bank products.

Skills

Customer service

Mathematical skills

Communication skills

Organizational skills

Attention to detail

Job description

It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.

Reports To

Primary Responsibilities

• Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals
• Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency
• Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
• Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
• Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.
• May be responsible for bank opening and/or closing
• Maintains the highest level of confidentiality with all information obtained
• Promotes the bank’s products and services
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
• Comply with all department and company policies, procedures and regulations
• Other duties as assigned
• Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays

Desired Skills & Experience

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
• Mathematical skills
• Strong communication & organizational skills
• Detail oriented, high degree of accuracy
• Competence with computers, telephone, calculator
• Ability to work in a fast-paced environment & under pressure as needed