Teller

WaterStone Bank; Town of Brookfield (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Employee Stock Ownership Plan

Paid Holidays

Employee Discounts at attractions

Job summary

WaterStone Bank in the Town of Brookfield is seeking a Teller to accurately process account and loan transactions. This role involves maintaining customer relationships and providing exceptional service.

Ideal candidates will have at least 6 months of cash handling or customer service experience, a high school diploma, and a commitment to regulatory compliance. Join a team that values integrity and customer satisfaction, and come grow your career with us!

Qualifications

• 6 months of cash handling and/or customer service experience required.
• Preferred: 2-4 years of relevant experience.
• Experience in retail is beneficial.

Responsibilities

• Process customer transactions with integrity and accuracy.
• Comply with internal policies and applicable laws.
• Build and maintain customer relationships.
• Provide an excellent customer experience.

Skills

Customer service

Cash handling

Integrity

Knowledge of bank products

Education

High School diploma or GED

Job description

Job Overview

JOB REQUIREMENTS: Description What is the teller role\.... This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the Retail Banking expectations by maintaining customer relationships, providing superior customer service, and referring bank products and services when beneficial and appropriate.

Key Responsibilities

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Operate in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Build and maintain customer relationships by identifying customer needs, promoting current promotional offers, and referring customers to bankers and other lines of business (i.e., Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services) for further assistance with bank products and services.
• Provide an unparalleled customer experience as set forth in WSB's Mission.
• Maintain knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Other duties as assigned.

Qualifications

• Experience Required: 6 months of cash handling and/or customer service experience.
• Preferred: 2-4 years cash handling and/or customer service experience.
• Education Required: High School diploma or general education degree (GED).
• Additional education and/or experience: Co‑op participation; previous cash handling and/or retail experience.

Benefits

• 401(k) matching
• Employee Stock Ownership Plan
• Paid Holidays
• Employee Discounts at various area attractions
• And so much more!

Equal Employment Opportunity

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities – This Employer Is Required To notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. EOE-Minorities/Females/Vets/Disabled