Part-Time Teller

WaterStone Bank; Fox Point (WI); On-site; USD 20,664 - 28,929; Part time

Job summary

WaterStone Bank is seeking a part-time Teller in Wisconsin. The role involves processing deposits, transactions, and loan activity with accuracy, while delivering exceptional customer service and promoting bank products. This position requires attention to detail and compliance with bank policies.

Part-time hours are approximately 25 per week, with Saturdays, and starting pay is $18.00 per hour depending on experience. Prior cash handling or customer service is favored.

Qualifications

• Required – 6 months of cash handling and/or customer service experience.
• Preferred – 2-4 years cash handling and/or customer service experience.
• Required – High School diploma or GED.

Responsibilities

• Process customer deposits, withdrawals, and loan transactions with accuracy.
• Support sales by identifying customer needs and referring to bank services.
• Maintain knowledge of the bank's core processing system and policies.
• Build strong customer relationships by delivering a superior banking experience.
• Answer questions and resolve account issues in person and by phone.
• Adhere to regulatory requirements and internal controls.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Education

High School diploma or GED

Job description

Overview

Starting salary for Teller position is $18.00 an hour and up, depending on experience.

Part-time position is approximately 25 hours a week and work most Saturdays.

Responsibilities

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customers to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
• Maintain knowledge of WSB’s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB’s Mission.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Keep abreast of industry trends, standards, and external factors that may affect the bank.
• Recommend reasonable changes to policies, procedures, and products.
• Operate in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Other duties as assigned.

Qualifications

Experience

• Required – 6 months of cash handling and/or customer service experience
• Preferred – 2-4 years cash handling and/or customer service experience

Education

• Required – High School diploma or general education degree (GED)
• Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Working conditions

Required to have your own cell phone.

Benefits

• 401 (k) matching
• Employee Stock Ownership Plan
• Paid Holidays
• Employee Discounts at various area attractions
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.