Teller

RCB Bank; Skiatook (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team as a customer service representative. In this role, you will be responsible for providing exceptional service to clients while promoting a range of banking products. Your ability to manage transactions accurately and assist customers with their inquiries will be key to ensuring their satisfaction and retention. This position offers a chance to grow in a supportive environment that values integrity and community involvement. If you are passionate about making a difference in people's banking experiences, this opportunity is perfect for you.

Qualifications

• Experience in customer service and cash handling is essential.
• Ability to communicate effectively and manage multiple tasks.

Responsibilities

• Provide excellent customer service while processing transactions.
• Promote bank products and educate customers on services offered.

Skills

Customer Service

Cash Handling

Communication Skills

Mathematical Skills

Education

High School Diploma

Job description

Skiatook, Skiatook, Oklahoma, United States of America

Job Description

Posted Monday, December 16, 2024 at 7:00 AM | Expired Tuesday, December 31, 2024 at 6:59 AM

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

With over 60 locations, RCB Bank offers a variety of excellent career opportunities in Oklahoma and Kansas. We offer full-time and part-time opportunities along with a comprehensive benefit package (eligibility requirements apply).

POSITION SUMMARY: Responsible for providing excellent customer service and promoting bank products/services while processing transactions and paying out funds in accordance with bank procedures, regulatory and legal compliance requirements.

ESSENTIAL FUNCTIONS:

1. Obtain customer identification, signature and any other necessary pieces of customer information and record all transactions according to regulations and procedures.
2. Examine cash, check or other documents submitted for the transaction in order to guard against bank loss.
3. Professionally assist customers with concerns and/or questions that may be discussed during the transaction and refer to Supervisor or other departments as needed.
4. Work towards achieving continued satisfaction and retention of existing customers by promoting and educating about products that will further benefit their banking experience with RCB Bank.
5. Balance drawer at the end of shift and report any outages to Teller Supervisor.

EXPERIENCE REQUIRED:

Customer service and cash handling experience.

EDUCATION, CERTIFICATIONS & TRAINING:

High school

JOB-SPECIFIC SKILLS & KNOWLEDGE:

1. Ability to learn products and services RCB offers to assist customers.
2. Basic clerical and process skills.
3. Strong reading, writing and mathematical skills.
4. Ability to communicate clearly and effectively with customers and co-workers.
5. Ability to manage multiple tasks/projects and deadlines simultaneously.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.