Teller

Austin Telco Federal Credit Union; San Marcos (TX); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Sick leave

Branch flexibility

Job summary

Austin Telco Federal Credit Union in San Marcos, TX seeks a Teller to deliver friendly, accurate service at the branch. You will handle member transactions, answer questions, and support daily cash operations.

The role requires a high school diploma and at least 6 months in customer service or banking; training will cover policies and systems. This position may require work at nearby branches as needed.

Qualifications

• High school diploma or equivalent required.
• 6+ months of experience in customer service, cash handling, or banking.
• Strong attention to detail in financial transactions.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Experience with Symitar/Episys is a plus.

Responsibilities

• Provide accurate, courteous, and prompt service to members in person and by phone.
• Assist members with account inquiries, balances, and general information.
• Process deposits, withdrawals, payments, cash advances, and other account transactions.
• Issue teller checks, cashier checks, and other member-requested items.
• Balance your cash drawer daily and maintain transaction accuracy.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Teamwork

Computer literacy

Education

High school diploma or equivalent

Tools

Symitar/Episys

Job description

Teller – San Marcos |Location: 904 Bugg Ln. San Marcos, TX, 78666 |Schedule: Monday – Friday 8:00am – 5:45pm and rotating Saturdays: 8:45am – 12:15pm | Starting Pay: $41,600 per year | FLSA Status: Non-exempt.

What You'll Do

Member Service & Transactions

• Provide accurate, courteous, and prompt service to members in person and by phone
• Assist members with account inquiries, balances, and general information
• Process deposits, withdrawals, payments, cash advances, and other account transactions
• Issue teller checks, cashier checks, and other member-requested items
• Balance your cash drawer daily and maintain transaction accuracy

Account Support

• Open new accounts for existing members, ensuring full disclosure of products and fees
• Close accounts following proper procedures and verification
• Monitor for potential check and identity scams to protect members and the credit union

Branch Operations

• Support branch management and assist with coin counter transactions
• Complete assigned training sessions and stay current on policies and procedures
• Maintain professionalism, confidentiality, and compliance with all credit union policies
• Provide support at nearby branch locations when business needs require it

What You Bring

• High school diploma or equivalent required
• 6+ months of experience in customer service, cash handling, or banking
• Strong attention to detail and accuracy in financial transactions
• Excellent verbal and written communication skills
• Ability to work effectively in a team-oriented, fast-paced environment
• Basic proficiency with computers and office software; experience with financial systems a plus
• Professional demeanor and a commitment to providing exceptional member service
• Willingness to learn and adapt to new systems, procedures, and member needs
• Flexibility to work at nearby branches as needed

Preferred Experience

• Prior credit union or financial institution experience
• Experience with Symitar/Episys or similar financial systems

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
• Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
• Retirement Plans: 401(k) with company match and a pension plan
• Community Engagement: Volunteer opportunities and credit union-sponsored events
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation

Additional Requirements

• Good credit standing (verified prior to interview)
• Successful background check and drug screening upon offer
• Completion of a required Assessment

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.