Teller CSR

First Financial Bank NA; Rockville (IN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay and benefits

401(k) match and ESOP

Paid time off and holidays

Tuition assistance

Supportive culture

Job summary

First Financial Bank NA in Rockville, IN is seeking a Bank Teller to deliver personalized service, handle cash transactions, and build client relationships. The role is on-site with full-time, hourly non-exempt status.

The ideal candidate has at least 1 year of customer service and cash-handling experience, plus strong communication skills. The position emphasizes accuracy, compliance, and opportunities to refer financial products and advance within retail banking.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.

Responsibilities

• Build relationships with clients and understand their needs to provide personalized service.
• Deliver exceptional service by accurately processing transactions with a proactive approach.
• Ensure accuracy in cash and check transactions with integrity.
• Drive growth by connecting clients with the right products and resources.
• Educate and protect clients by explaining security measures and banking procedures.
• Solve problems and address client concerns professionally.
• Minimize risk by identifying and preventing fraud while complying with regulations.
• Collaborate with a team to maintain a supportive work environment.

Skills

Customer service

Cash handling

Active listening

Clear communication

Financial product knowledge

Fast-paced environment

Fraud awareness

Math skills

Education

High school diploma or equivalent

Tools

Computers

Job description

Why Join First Financial Bank?

If you’re an energetic and detail-oriented person who enjoys helping clients, working with multiple teams, and handling cash transactions accurately, our Bank Teller role could be a great fit! This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking.

Bank Teller
Location: Rockville, IN (On-Site)
Status: Full-Time, Hourly Non-Exempt

What You’ll Do

• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

What We’re Looking For

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

What We Offer

• Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

Who We Are

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.