Teller

RadNet, Inc.; Osage Beach (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Central Bank is hiring a Part Time Teller for the KK Branch. The role involves handling deposits, withdrawals, and account services on-site, with a focus on accuracy and customer service.

You will cross-sell products, reference other departments as needed, and ensure compliance with BSA and regulatory requirements. Responsibilities include daily cash handling, balancing drawers, maintaining secure records, and providing exemplary service to customers in person and by telephone.

Qualifications

• High school education or equivalent.
• Cash handling and customer service experience preferred.
• Basic math skills required.
• PC and typing skills required.
• Attention to detail required.
• Ability to maintain regular and punctual attendance.
• Strong customer relations skills and ability to communicate with customers and employees.
• Must possess good judgment and handle confidential information.
• Ability to operate teller and office equipment including computers, calculators, telephones, and security devices.

Responsibilities

• Provide teller and savings/checking account services (deposits, withdrawals, payments).
• Cross-sell services and refer to other departments.
• Maintain cash drawer and balance with daily settlements.
• Handle vault transactions and cash handling procedures.
• Ensure compliance with Bank Secrecy Act and all regulations.
• Deliver excellent customer service in person and by phone.
• Participate in training and sales programs (STEP).
• Identify and act on cross-selling opportunities.

Skills

Cash handling

Customer service

Math skills

PC skills

Attention to detail

Communication

Teamwork

Discretion

Equipment operation

Education

High school diploma or equivalent

Job description

Responsibilities

• Provides a variety of teller and savings/checking account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts.
• Explores customer needs and cross-sells services that are in the best interest of the customer.
• Makes appropriate referrals to other departments. Provides superior service to customers.
• Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.
• Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters.
• Maintain cash drawer within prescribed limits.
• Purchase from and sell money to vault as needed.
• Accurately count, receive and disburse cash.
• Verify and balance assigned cash drawer daily.
• Maintain cash over and short record.
• Assist in identifying cash offages.
• Maintain cash drawer variances within Central Bank guidelines.
• Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement.
• Includes obtaining appropriate documentation from customers and non-customers.
• Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations.
• Acquire and maintain thorough understanding of security procedures; practice established procedures.
• Understand role in case of robbery, whether victim or bystander, and know proper post-robbery procedures.
• Maintain neat and orderly work area and ensure that all cash, negotiable and confidential records are secured and/or disposed of properly.
• Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.
• Actively listen to our customers, and maintain a friendly, positive and professional attitude.
• Resolve difficult situations with tact and diplomacy.
• Look for creative ways to make customers feel appreciated and special.
• Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer.
• Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals.
• Make referrals to other business units for traditional and non-traditional banking products and services.
• Acquire and maintain knowledge of all bank products and services.
• Attend all required training.
• Assist others in the department/facility as needed and/or directed.
• May be assigned vault and/or ATM balancing responsibilities or others.

Requirements

• High school education or equivalent; or high school senior student working in school Cooperative Education Program.
• Cash handling and customer service experience preferred.
• Basic math skills required.
• PC and typing skills required.
• Attention to detail required.
• Ability to maintain regular and punctual attendance.
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
• Must possess good judgment skills and the ability to handle confidential information.
• Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check encoder, and security devices.

Position Type

Part Time - Regular

Department

KK Branch-011907

Location

KK Branch

Work Hours

Monday - Thursday 7:45am - 5:15pm, Friday 7:45am-6:15pm, Saturday 7:45am-12:15pm

Standard Hours

30

Area of Interest

Retail Bank Services

Work Location Options

On-Site

We strive to make this site accessible to all users. If you would like to contact us regarding the accessibility or need assistance, please email [e-mail].