Teller

Witt/Kieffer; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Teller to join their team in Orlando. This role involves performing a variety of financial transactions, providing exceptional customer service, and assisting with branch operations. The ideal candidate will possess strong cash handling skills and a service-oriented attitude, contributing to a positive work environment. With a commitment to community and member satisfaction, this position offers a unique opportunity to grow within a supportive organization that values its employees and their contributions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Tuition Assistance

Profit-Sharing Plan

Qualifications

• Minimum of 6 months cash handling experience required.
• Must exhibit superior customer service skills.
• Intermediate mathematical skills are necessary.

Responsibilities

• Perform routine financial transactions accurately.
• Assist members with inquiries and account openings.
• Contribute to branch production and member education.

Skills

Cash Handling

Customer Service

Mathematical Skills

Problem Solving

Education

High School Diploma

Tools

Standard Office Equipment

ATM

Vault

Job description

EOE Statement Champions First Credit Union is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Description

General Summary

Performs all types of financial transactions, serves members by providing information about the Credit Unions products and services and assists with all processes and procedures related to branch operations.

Essential Functions

Perform routine financial transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments and check cashing according to established Champions First Credit Union policies and procedures.

Fully comply with all state and federal regulations governing OFAC, BSA, and FACTA.

Evaluate checks for negotiability and apply standardized Check21 procedures when applicable.

Open new accounts by performing all necessary system functions and collecting all required documentation.

Must have working knowledge of the Shared Branching rules and regulations.

Respond to new account and loan inquiries by providing information about Champions First Credit Union products and services.

Contribute to branch production by educating members about beneficial products and services.

Respond to members' requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.

Receive various information pertaining to members' accounts and route to proper department for processing.

Assist in all teller department operations, including but not limited to branch balancing, vault balancing, cash management and night deposit management.

Balance the vault, various cash equipment such as the coin machine, cash dispense and ATM in addition to ensure the night drop, ATM deposits and mail are all completed on time (same day) and correctly.

Report any problems or concerns of the department to the branch supervisor.

Maintain an adequate supply and oversee availability of daily cash, traveler’s checks, money orders and cashier’s checks. Monitor teller inventory and supplies.

Responsible for ensuring that branch is meeting documentation expectations and compliance requirements.

Must exhibit superior customer service skills and have a desire to contribute to a high functioning team.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

Additional Functions

Assist with member complaints & discrepancies.

Responsible for Optical Imaging documents in the Teller area.

Job Specifications

Professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive image as representative for the Credit Union.

Minimum requirement of a high school diploma or equivalent plus at least 6 months of previous cash handling experience. Other experience and/or performance may be considered.

Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.).

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets and fax machines. Additionally, this job will be required to operate a vault, ATM for balancing process, cash counter, cash advance machine and coin machine.

This position requires manual dexterity, the ability to lift files and open filing cabinets and vault doors. Should be able to lift full boxes of work and be able to move full coin bags from the Fed and coin machine. This position requires bending, stooping or standing as necessary.

EEO Statement

Champions First Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Position Requirements

Candidates must have at least six months of cash handling experience. Must be bondable and have reliable transportation. Ideal candidate should be friendly, motivated, organized and must be a good problem solver. A service attitude and good cash handling skills are essential to the success of this position. Participation in our product referral culture is an important part of the Teller role.

Full-Time/Part-Time Full-Time

Salary Range (commensurate with experience) Hourly - $11.84 to $17.76

Benefits Offerings Medical, Dental, Vision, 401(k), Paid Time Off, Tuition Assistance, Profit-Sharing Plan

Position Teller

Exempt/Non-Exempt Non-Exempt

Req Number BAN-25-00011

Location Crawfordville

About the Organization Thank you for your interest in a position at Champions First Credit Union. Working at Champions First Credit Union is people helping people. If you share in our commitment to quality service, Champions First Credit Union provides numerous opportunities to grow, take on new responsibilities and be a part of a positive work environment. "Maximizing our members' financial well-being" is what we do every day. As a secure, not-for-profit financial cooperative, our true value comes from returning proceeds back to our member-owners in the form of competitive products and services. We offer a customer-service experience that puts its members first, builds stronger relationships and results in a financial partner our members can trust. As a committed partner in our communities, we help improve lives through financial contributions to charitable initiatives.

This position is currently accepting applications.

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