Outlets Attendant/Cashier

HHM Hospitality; Orlando (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hospitality company as an Outlets Attendant/Cashier at a premier resort in Orlando. You will provide exceptional service and prepare food and beverages while maximizing guest satisfaction. This role requires strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• 1 year of cash handling and food preparation experience.
• Must communicate clearly in English.

Responsibilities

• Provide excellent customer service at the cashiers’ station.
• Process financial transactions accurately and efficiently.
• Prepare and serve menu items promptly.

Skills

Customer Service

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Overview

Opportunity: Outlets Attendant/Cashier

Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction.

Essential Job Functions

• Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
• Process financial /guest transactions in an accurate, efficiently, and timely manner
• Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
• Follow food and beverage preparation and usage instructions to minimize waste.
• Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
• Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
• Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
• Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
• Complete pre, running, and post shift side-work requirements
• Ability to multi – task with the needs of the business
• Know all pricing, promotions, and discounts that apply to pricing
• Knowledge of all amenities to properly transact and deliver to its completion
• Adheres to appearance, hygiene and uniform standards
• Responsible for opening, closing and running duties of cash handling policies and cash out process
• Adhere to all internal controls, policies, and procedures
• Attend all department and pre shifts meetings.

Position Requirements

• High School Diploma or GED. 1 year of cash handling, and food preparation experience.
• Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English.
• Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department.

Work Environment and Context

• Must be able to work standing for long periods of time and be able to handle stressful conditions.
• Must be able to lift 50 lbs.
• May be required at times to work holidays and/or weekends

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterparkis located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.