Teller

F&M Bank - Archbold, OH; West Unity (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

F&M Bank - Archbold, OH is seeking a qualified bank teller to join our team. You will handle transactions, build relationships with customers, and ensure accuracy and security in all procedures. Responsibilities include cash handling, deposits, withdrawals, reconciling drawers, and advising customers on products and services.

Must meet standards and pass background checks; notary license is a plus. This role is Monday–Saturday with variable hours and requires strong math, computer, and

Qualifications

• High school diploma or equivalent; or related experience/training.
• Strong math and computer skills.
• Cash-handling experience required.
• Excellent communication and customer service.
• Able to pass background check and demonstrate accuracy.

Responsibilities

• Handle account transactions: deposits, withdrawals, checks, transfers, and account management.
• Identify customer needs and advise on products/services.
• Reconcile cash drawers and secure currency handling.
• Track, record, and report transactional information.
• Provide high level customer service with a friendly demeanor.
• Adhere to bank policies and regulatory compliance.

Skills

Cash handling

Customer service

Communication

Time management

Accuracy

Education

High school diploma

Tools

Computer skills

Job description

Description

POSITION SUMMARY:
At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we’re looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.

Objectives Of This Role

• Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
• Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
• Help our customers and employees realize their best lives

Responsibilities

• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, providing answers and assistance with a smile
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.

Requirements

QUALIFICATIONS:

• High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Basic math and computer skills
• Cash-handling experience
• Excellent communication, customer service, and time-management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency

ADDITIONAL REQUIREMENTS: Certificates and Licenses

• Valid Driver’s License
• Notary Public Commission
• This position is scheduled to work Monday – Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.

Non-Exempt/Hourly Competencies

• Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.

Salary Description

Pay Grade: A