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An established industry player is seeking a Service Representative to join their team. This role involves providing exceptional customer service while processing transactions and cross-selling bank services. The ideal candidate will possess strong communication and organizational skills, ensuring compliance with all regulatory requirements. If you are looking to start your career in banking with a supportive environment, this opportunity is perfect for you. Join a team that values professionalism and customer satisfaction, and help make a difference in the community.
Salary Grade: Service Representative I or II (Based on experience)
Duties: Represents the bank in a courteous, professional manner, and provides prompt, efficient and accurate service when processing transactions. Cross-sells bank services when appropriate and makes referrals to appropriate business partners. Strictly adheres to all current laws, security measures and organizational policies/procedures to ensure compliance with all regulatory requirements.
Skills: Excellent communication, organizational, interpersonal skills, and basic computer knowledge.
Experience: Prior sales and cash handling experience preferred but not required.
Education: High School Diploma or equivalent.