Teller

Arbor Financial Credit Union; Michigan; On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Paid time off

401(k) with match

Mortgage discounts

Student-friendly schedules

Employee Assistance Program

Incentive bonus

Job summary

Arbor Financial Credit Union in Kalamazoo, MI is seeking a Part-Time Teller to greet members, process transactions, and provide friendly service with accuracy. This entry-level role offers growth through Teller II/III tracks and access to internal opportunities across departments.

The position features a flexible 24-28 hour schedule, competitive starting wage, and benefits including vacation time, a 401(k) with match, and discounts on loans and mortgages.

Qualifications

• High School Diploma or equivalent.
• 6–12 months of cash handling and customer service experience.
• Strong attention to detail and communication skills.
• Proficiency in basic computer operation.
• Preferred: college degree, retail banking experience, familiarity with Fiserv DNA, MS Office.

Responsibilities

• Process deposits, withdrawals, payments, check cashing, fund transfers, and more.
• Balance your cash drawer daily.
• Assist members with account inquiries, debit card replacements, online banking, and direct deposit letters.
• Recommend products and services that support members’ financial goals.
• Maintain accurate member records and stay current on our offerings.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Support branch operations with clerical tasks.

Skills

Cash handling

Customer service

Attention to detail

Communication

Interpersonal skills

Computer literacy

Team collaboration

Education

High School Diploma or equivalent

College degree (preferred)

Tools

Fiserv DNA

Job description

Description

Teller Benefit Highlights

• Paid vacation, personal, sick, holiday, volunteer, and birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Loan and mortgage discounts + higher rates for savings products
• Schedules that work around student classes
• Employee Assistance Program to prioritize your wellbeing
• Incentive bonus based on performance of the organization

Starting Wage: $16 – $17.25/ hour, based on experience

Location: Kalamazoo, MI

About The Role

As a Part-Time Teller, you’ll be the welcoming face of our credit union, helping members manage their finances with care, accuracy, and professionalism. This role offers the opportunity to build meaningful relationships while developing valuable skills to serve your future career.

Where You’re Headed

Start your journey at Arbor as a Teller and grow right where you are – Teller II and III growth track promotions possible (with a pay increase). Many of our leaders began in this role! With advancement opportunities and access to internal openings in departments like lending, marketing, IT, HR, and finance, your future is full of possibility.

What You’ll Do

• Process deposits, withdrawals, payments, check cashing, fund transfers, and more
• Balance your cash drawer daily
• Assist members with account inquiries, debit card replacements, online banking, and direct deposit letters
• Recommend products and services that support members’ financial goals
• Maintain accurate member records and stay current on our offerings
• Ensure compliance with policies, procedures, and regulatory requirements
• Support branch operations with clerical tasks

Is This You?

• High School Diploma or equivalent
• 6 – 12 months of cash handling/customer service
• Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
• Professionalism in conduct, communication, and appearance
• Proficiency in basic computer operation
• Ability to work collaboratively in a fast-paced environment with frequently changing priorities
• Preferred But Not Required: College degree, retail banking experience, familiarity with Fiserv DNA, proficiency in MS Office

Hours: Flexible schedule 24-28 hours per week, with one Saturday off each month

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional.