Teller

Vinton County National Bank (VCNB); McArthur Township (OH); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Vinton County National Bank (VCNB) in Ohio seeks a front-line Teller to deliver friendly, accurate service to businesses and individuals. You will handle cash transactions, promote bank products, and refer customers to specialists as needed.

You will operate cash drawers/recyclers with precision, process deposits and withdrawals, and assist customers with ATM and lobby duties. Strong communication and adherence to policies are required.

Qualifikationen

• Excellent oral and written communication skills.
• Experience in a teller or banking environment.
• Ability to promote and cross-sell bank products and services.
• Maintains accurate cash handling and transaction processing.
• Follows bank policies and regulatory guidelines.
• Assists customers with ATM and lobby duties.

Aufgaben

• Provide the highest level of Service Excellence to customers.
• Operate cash drawer/recycler with high accuracy.
• Process deposits, withdrawals, and loan transactions.
• Accept checks for cashing or paying; verify endorsements and funds.
• Refer large or unusual transactions to a senior teller or banker.
• Sell money orders, cashier’s checks, and process cash advances.
• Answer phones, greet customers, and manage lobby traffic.
• Perform ATM responsibilities as assigned.
• Maintain security and branch standards; ensure policy compliance.

Kenntnisse

Customer service

Cash handling

Cross-selling

Communication

Regulatory compliance

ATM operations

Tools

Cash drawer

ATM

Jobbeschreibung

Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills. Promote and cross-sell bank products and services, and make quality refers to other bankers as appropriate. Manage a cash drawer/recycler and perform other teller functions as assigned. Ensure all activities are performed according to bank policies and regulations.
Operate cash drawer/recycler with high level or accuracy
Process customer financial transactions including deposit and loan business
Accepts checks for cashing or paying; verifies endorsement, validity, and funds
Promote and cross-sell bank products and services, and make quality referrals to other bankers when appropriate
Refers large or unusual transactions to a more experienced teller or banker
Sells money orders, cashier’s checks, and processes cash advances
Processes U.S. savings bonds for payment
Answer phones, greet customers, and assist with directing lobby traffic as needed
Perform ATM responsibilities as outlined by manager
Ability to maintain established cash handling standards
Consistently follows established bank policies and procedures and regulatory guidelines
Demonstrates Service Excellence in all customer interactions
Maintains work areas according to branch standards or other established security procedures
All other duties as assigned