Teller

Nusenda Brand; Los Lunas (NM); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health and wellness options

401(k) matching contributions

Professional development

Tuition assistance

Job summary

Nusenda Credit Union is seeking a Full-Time Teller at the Valencia Branch to provide exceptional member service and handle routine financial transactions with accuracy. The role offers flex 37-40 hours per week, Monday-Saturday, with opportunities to grow in a member-focused environment.

You will be the first contact for members, educating them on products and services while supporting branch operations and vault processes. A background in banking and strong integrity are valued here.

Qualifications

• One to three years of similar or related experience.
• Previous banking experience preferred.
• Equivalent to a high school education.

Responsibilities

• Process member financial transactions with accuracy and in accordance with policies and laws.
• Handle cash, negotiable instruments, transfers, and loan/credit card payments.
• Educate members on products using a needs-based approach and refer to specialists as needed.
• Assist with opening and closing procedures to ensure efficient operations.
• Serve as vault teller and manage vault cash duties including cash ordering.
• Support training and development of new and existing tellers.

Skills

Service delivery

Numerical accuracy

Multitasking & problem-solving

Adaptability & communication

Education

High school diploma or equivalent

Job description

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking aFull-Time Teller to join our Valenica Branch who can work Flex 37-40 hours per week with open availability and flexibility, Monday-Saturday.

If you are looking for an opportunity to join our team, our Teller role might be right for you. As a Teller at Nusenda, you are the member’s first point of contact. You will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You will use a consultative approach to evaluate, educate, and fulfill member financial needs, referring members to specialized departments when necessary.

What you’ll do:

• Processes member financial transactions in accordance with established policies, procedures, laws, and regulations, with a high degree of accuracy.




• Financial transactions include, but are not limited to, cash, negotiable instruments, account transfers, and loan/credit card payments.




• Assists members by assessing needs and educating on available products utilizing a needs-based sales approach and refers members to specialized departments as needed.




• Assist in a variety of tasks to ensure efficient office operations including opening and closing procedures.




• Operate as a vault teller and is responsible for vault cash duties including cash ordering.




• Assist management with training and development of new and existing tellers.

What you’ll need:

• One to three years of similar or related experience.


• Previous banking experience preferred.


• Equivalent to a high school education.

Key skills and experience:

• Advance knowledge of service delivery operations.


• Accuracy in numbers, procedural detail, processing and balancing negotiable instruments.


• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.


• Ability to adapt quickly to change and proactively communicate.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.