Teller
First Horizon Bank
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Benefits offered by this job
Job summary
First Horizon Bank is seeking a full-time teller to handle cash drawers, process deposits and withdrawals, and balance ATMs. You will assist with vault duties, ensure security compliance, and help clients with service needs while promoting banking products.
You will participate in training and stay updated on policies, supporting accurate, efficient daily operations and a strong customer experience across the branch network.
Qualifications
- High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Responsibilities
- Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
- Process deposits, withdrawals, transfers and loan payment transactions for customers.
- Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
- Assist in daily balancing and processing of ATM(s), including the processing of all entries.
- Assist in the verification of deposits in the night and lobby depository.
- Assist with the dual control vault responsibilities.
- Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
- Deliver excellent client experiences consistently and promptly resolve client issues effectively.
- Ensure an excellent overall client experience by assisting clients with select service needs.
- Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
- Identify cross selling opportunities and refer clients/prospects to the appropriate team.
- Promote bank products and services to further enhance client relationships.
- Expected compliance with banco regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Skills
Education
Tools
Job description
- Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
- Process deposits, withdrawals, transfers and loan payment transactions for customers.
- Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
- Assist in daily balancing and processing of ATM(s), including the processing of all entries.
- Assist in the verification of deposits in the night and lobby depository.
- Assist with the dual control vault responsibilities.
- Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
- Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
- Process deposits, withdrawals, transfers and loan payment transactions for customers.
- Process miscellaneous transactions (bonds, municipal coupons, money orders, etc).
- Assist in daily balancing and processing of ATM(s), including the processing of all entries.
- Assist in the verification of deposits in the night and lobby depository.
- Assist with the dual control vault responsibilities.
- Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
- Deliver excellent client experiences consistently and promptly resolve client issues effectively.
- Ensure an excellent overall client experience by assisting clients with select service needs.
- Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
- Identify cross selling opportunities and refer clients/prospects to the appropriate team.
- Promote bank products and services to further enhance client relationships.
- Expected compliance with banco regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job related duties as assigned
No supervisory responsibilities
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
- High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Microsoft Office Suite
In addition, 10-key calculator; coin counter
(Ex: CPA, Series 6 or 7 license, etc)
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
- X formerly Twitter
- YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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