Teller

First Community Bank; Irmo (SC); On-site; USD 16,531 - 22,041; Part time

Job summary

First Community Bank in Irmo, SC is seeking a capable Teller to handle routine banking transactions and customer interactions. The role emphasizes accuracy, cross-selling support, and adherence to bank policies.

The position is 32 hours per week, on-site, with eligibility for benefits and opportunities to cross-train into supervisory tasks. Strong communication and mathematical skills are valued for excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).

Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as deposits, loan payments, and checks.
• Balance daily work in accordance with bank policies.
• Handle proportionate work based on office demands including Teller Capture.
• Resolve customer issues professionally or refer to staff as needed.
• Support team sales by identifying customer needs and making referrals.
• Follow bank policies, security guidelines and regulatory requirements.
• Manage risk in every transaction and detect fraudulent activity.
• Opportunity for cross-training for Customer Service Representative and Teller Supervisor activities.

Skills

Cash handling

Communication skills

Customer service

Team oriented

Prioritization & multitasking

Math calculations

Problem solving

Instruction following

PC proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Position Summary

Responsible for providing
quality transactions and efficiency to customers who prefer personal
interaction with the Bank. Also
responsible for proactively recognizing additional financial needs of customers
and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.


• Balance daily work in accordance with established Bank policies and procedures.


• Handle proportionate volume of work based on banking office demands to include Teller Capture.


• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.


• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.


• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.


• Manage risk in every transaction and detect fraudulent transactions to prevent losses


• Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Qualifications

• High school diploma or equivalent required.


• Cash handling experience preferred.


• Effective oral and written communication skills.


• Excellent customer service and interpersonal skills.


• Demonstrate willingness and desire to interact in a team environment.


• Ability to prioritize and multi-task.


• Ability to compute basic to moderately complex math calculations.


• Basic problem-solving and analytical skills.


• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.


• Proficiency in using personal computers and office products (e.g., Word, Excel).

This position is 32 hours per week and will be eligible for benefits.

FIRST COMMUNITY BANK (SC) is an EEO Employer - M/F/Disability/Protected Veteran Status

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