Teller

Heritage Federal Credit Union, LLC; Henderson (KY); On-site; USD 22,000 - 29,000; Part time

Job summary

Heritage Federal Credit Union in Henderson, KY, is seeking a part-time Teller at the Gibbs location. The role focuses on delivering friendly member service, guiding transactions, and educating members about Heritage products.

Availability includes Mon, Thu, Fri 7:30am–4:30pm and rotating Saturdays 8:30am–12:30pm at other branches. The starting pay is $17.80/hour with opportunities to cross-sell and refer customers to specialists.

Qualifications

• High School diploma or GED required.
• Experience in sales is preferred.
• Strong customer-service and communication skills.

Responsibilities

• Greet members warmly at the branch.
• Educate members on ITMs for transactions.
• Answer questions about Heritage products and services.
• Refer members to Senior and Relationship Bankers.
• Assist with account maintenance and opening of shares and accounts.
• Cross-sell products and services.
• Fill in at other locations as needed.
• Maintain knowledge of credit union products and services.

Skills

Customer service

Sales

Communication skills

Teamwork

Education

High School diploma or GED

Job description

Description

Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a part-time Teller at our Gibbs location in Henderson, KY.

Heritage Federal Credit Union is seeking helpful, customer service-savvy individuals with experience in transactional cross-selling and product education to fill our part-time Teller position at our Gibbs location. Candidates’ availability will need to be Mondays, Thursdays, and Fridays from 7:30am-4:30pm, and rotating Saturdays from 8:30am-12:30pm at other open locations.

Starting Pay: $17.80/hour

Part - Time

Primary Responsibilities:

• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers
• Assist members with technical services and or account maintenance and the opening of shares and accounts.
• A flexible schedule to accommodate the needs of the business.
• Maintaining knowledge of credit union products and services.
• Cross-selling products and services.
• Filling in at other locations as needed.
• Other duties as required.

Qualifications Include:

• Ability to assist other branches locally
• High School diploma or GED
• Experience in sales
• Excellent customer service
• Solid communication skills
• Self-motivated professional

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE