Teller

BankFirst Financial Services; Hattiesburg (MS); On-site; USD 27,000 - 37,000; Full time

Job summary

BankFirst Financial Services in Hattiesburg, MS is seeking a friendly Teller to provide high-quality customer service by accurately and efficiently handling banking transactions and by identifying opportunities to meet customers' financial needs.

You will cash checks, process deposits and withdrawals, handle loan payments, issue Debit/ATM cards, open and close accounts, and support branch operations while ensuring compliance with BSA, OFAC, CIP and related regulations.

Qualifications

• High school diploma or GED required.
• Minimum 3 months cash handling or sales experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Cash checks according to bank policies and procedures.
• Accept deposits for checking and savings; verify funds and holds.
• Accept loan payments and related transactions.
• Process night deposits and mail receipts/records.
• Open/close banking center and balances.
• Support cross-sell of bank products to customers.
• Ensure compliance with BSA, OFAC, CIP and related regulations.

Skills

Customer service

Cash handling

Sales

Regulatory compliance

Communication

Education

High school diploma or GED

Job description

BASIC PURPOSE:

Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned.

PRINCIPLE ACCOUNTABILITIES

Provide high quality customer service within the branch, including:

• Cash checks according to bank policies and procedures


• Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.


• Accept payments for various types of loans.


• Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.


• Close checking and savings accounts.


• Process night deposits; mail receipts and records.


• Resolve customer’s problems with scope of authority.Sell cashier’s checks.


• Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report.


• Contribute to overall banking center operations


• Balance cash and daily transactions and ATM.


• Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...


• Prepare change order.


• Assist with opening and closing banking center.


• Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.


• Adhere to the policies and procedures in Teller Manual.


• Attend and/or complete applicable and required training sessions.

EDUCATION, EXPERIENCE, SKILLS:

• Education- High school diploma or equivalent (GED)


• Experience- Three (3) months of cash handling, sales or related experience.

BankFirst is an EO employer- Veteran/Disability