Teller

Bankfirst Financial Services; Water Valley (MS); On-site; USD 30,000 - 38,000; Full time

Job summary

BankFirst Financial Services in Water Valley, MS is seeking a full-time Teller to deliver high-quality customer service while accurately processing bank transactions. You will assist customers with deposits, withdrawals, loan payments, and account services, ensuring compliance and smooth branch operations.

This role emphasizes attention to detail, cash handling accuracy, and the ability to identify banking products that meet customer needs.

Qualifications

• Proven ability to provide high quality customer service.
• Cross-sell bank products and refer customers to appropriate services.
• Cash handling and transaction accuracy.

Responsibilities

• Handle cash checks according to bank policies and procedures.
• Accept deposits and verify funds for checking and savings accounts.
• Process loan payments and various transactions as needed.
• Accept stop payments and related items; maintain records.
• Close and open accounts; balance cash and daily transactions.
• Support branch operations and contribute to sales goals.
• Complete training and adhere to regulatory requirements.

Skills

Customer service

Sales

Cash handling

Education

High school diploma or equivalent (GED)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller

Full-time Regular Support Water Valley, MS, US

BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned.

PRINCIPLE ACCOUNTABILITIES

Provide high quality customer service within the branch, including:

• Cash checks according to bank policies and procedures
• Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
• Accept payments for various types of loans.
• Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
• Close checking and savings accounts.
• Process night deposits; mail receipts and records.
• Resolve customer's problems with scope of authority.Sell cashier's checks.
• Order Debit/ATM cards; notify "Hot Card" department and complete unauthorized usage report.
• Contribute to overall banking center operations
• Balance cash and daily transactions and ATM.
• Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
• Prepare change order.
• Assist with opening and closing banking center.
• Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
• Adhere to the policies and procedures in Teller Manual.
• Attend and/or complete applicable and required training sessions.

EDUCATION, EXPERIENCE, SKILLS:

• Education- High school diploma or equivalent (GED)
• Experience- Three (3) months of cash handling, sales or related experience.

BankFirst is an EO employer- Veteran/Disability