Teller

Deerwood Bank; Grand Rapids, Northern (MN, KY); Hybrid; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Flexible Spending Account

401(k) with company match

Paid holidays

Vision insurance

Life insurance

Short-term disability insurance

Long-term disability insurance

Adoption Assistance Program

Employee Assistance Program

Job summary

Deerwood Bank in Grand Rapids, MN is seeking a full-time Teller I to join our branch team. This role emphasizes accurate cash handling, deposits, payments, customer service, and cross-selling bank products while adhering to all policies and security procedures.

You will balance cash, operate teller equipment, process transactions, and support daily branch operations. A high school diploma or GED and prior cash handling or customer service experience are required, with weekend shifts possible.

Qualifications

• High school diploma or GED preferred; cash handling and customer service experience preferred.

Responsibilities

• Assist customers and staff with retail, operations and customer service support.
• Receives customer deposits for all accounts and payments; verify balances and identification.
• Maintains currency and coin supply within bank policy and balancing records.
• Cross-sell and promote bank products following branch goals and regulatory guidance.
• Open and close the branch following proper security procedures.
• Other duties as assigned by management.

Skills

Customer service

Cash handling

Balancing

Deposits processing

Attention to detail

Regulatory compliance

Communication skills

Teamwork

Education

High school diploma or GED

Tools

Cash register

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Grand Rapids, MN, US

20 days ago Requisition ID: 1052

Salary Range: $17.75 To $19.50 Hourly

Deerwood Bank is hiring a full-time Teller I to work in its Grand Rapids, MN branch. This position is responsible for performing a variety of duties such as proper handling of teller work, cash, accurately balancing, deposits, checks, payments promoting various bank products and services as well as other tasks as assigned. This position demands a high level of customer service skills, attention to detail and adherence to all bank policies and procedures.

Hours:

Mondays-Wednesdays 8am-5pm; Thursdays 8am-5pm (rotating early out at noon if working that Saturday); Fridays rotating 8am-5pm or 9am-6pm; rotating Saturdays 9am-12pm. Saturdays are paid at double time.

Starting Pay Rate:

$17.75 - $19.50 per hour, depending on qualifications.

Functions, Duties and Responsibilities:

• Assist customers and staff with various retail, operations and customer service support.
• Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
• Maintains currency and coin supply within bank policy.
• Maintains balancing records within acceptable limits.
• Familiar with security equipment and understands safety precautions.
• Provides various tasks including but not limited to verifying balances, balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
• Cross sell and introduce new services to customers following the focus of branch goals and regulatory guidance.
• Open and close the bank following proper security procedures.
• Any other functions, duties and responsibilities as management may assign

Knowledge, Skills and Abilities:

• Provide excellent customer service and work in a team environment.
• Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
• In-depth knowledge of all bank deposit products, services and policies
• Basic knowledge of bank loan and investment center products
• Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.
• Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.
• Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
• Excellent oral and written communication skills. Display independent judgement.
• Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
• Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.

Training and Experience:

• High school diploma or GED preferred; and cash handling and customer service experience preferred.

Benefits are available to employees working 30 or more hours per week on the first of the month following date of hire.

• Medical insurance, including virtual telemedicine and mental health counseling
• Health Savings Account
• Flexible Spending Account (health, limited purpose health, and dependent care)
• Vision insurance
• Life insurance (basic and voluntary)
• Short-term disability insurance
• Long-term disability insurance
• Adoption Assistance Program
• Employee Assistance Program
• PTOPaid holidays
• 401(k) with company match (eligible on the first of the month following 2 months of employment)
• Financial wellness education
• Free or reduced fees for banking products and services