Teller

Expree Credit Union; Frankfort (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid time off

Holidays

401K with matching

Job summary

Expree Credit Union is seeking a qualified full-time Teller to join our member-focused team in Kentucky. You will greet members, handle transactions, promote financial products and services, and ensure adherence to all policies and regulations.

The role requires a High School Diploma or GED and at least 1 year of teller/cash handling experience, plus strong math, communication, and confidentiality skills. Bilingual Spanish/English encouraged.

Qualifications

• High School Diploma or GED required.
• At least 1 year of Teller/Cash Handling experience.
• General knowledge of credit union or banking practices.
• Trustworthiness and integrity.

Responsibilities

• Greet and welcome members to the credit union in a courteous, professional, and timely manner.
• Provide prompt, accurate, and efficient member transactions.
• Receive share draft/checks and cash for deposit to accounts; verify amounts, examine share draft/checks for proper endorsement, and enter deposits into records.
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Assist with mail or email transactions, when available.
• Maintain an up-to-date comprehensive knowledge of all credit union products and services that are handled or promoted by tellers.
• Maintain an up-to-date and comprehensive knowledge of all related policies, rules, and regulations for the teller area including robbery procedures.
• Place holds on accounts for uncollected funds.
• Balance the cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
• Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
• Answer phone calls and transfer accordingly.
• Other duties as required.

Skills

Communication skills

Math skills

Attention to detail

Professional demeanor

Confidentiality

Data entry / processing

Customer service

Team collaboration

Education

High School Diploma or GED

Tools

Computer literacy

Job description

Expree Credit Union is looking for a qualified full-time Teller. At Expree, we know that our employees are our most valuable asset and that, together, we have the ability to make a difference in the lives of our members and our organization. Expree Credit Union is committed to providing hand-crafted solutions with high-quality financial products and services.

In the role of the full-time Teller, you will provide member satisfaction and retention by building relationships, promoting products and services, and ensuring compliance with all policies, procedures, and regulations.

Benefits:

Expree offers a competitive benefits package including: Medical, Dental, and Vision Insurance; Life Insurance; Paid time off, and Holidays; 401K with matching funds.

Responsibilities:

• Greet and welcome members to the credit union in a courteous, professional, and timely manner
• Provide prompt, accurate, and efficient member transactions
• Receive share draft/checks and cash for deposit to accounts; verify amounts, examine share draft/checks for proper endorsement, and enter deposits into records
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Assist with mail or email transactions, when available.
• Maintain an up-to-date comprehensive knowledge of all credit union products and services that are handled or promoted by tellers
• Maintain an up-to-date and comprehensive knowledge of all related policies, rules, and regulations for the teller area including robbery procedures
• Place holds on accounts for uncollected funds.
• Balance the cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
• Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
• Answer phone calls and transfer accordingly
• Other duties as required.

Qualifications:

• High School Diploma or GED required
• At least 1 year of Teller/Cash Handling experience
• General knowledge of credit union or banking practices
• Trustworthiness and the ability to act with integrity

Skills:

• Excellent written and verbal communication skills
• Excellent analytical and math skills
• High attention to detail and accuracy
• Ability to deal with difficult members and difficult situations in a very professional manner
• Maintain confidential and sensitive information
• Strong computer and keyboarding skills, including data entry, transaction processing, or recordkeeping
• Customer service experience involving direct interaction with the public
• Strong ability to communicate and collaborate with team members

Those who are bi-lingual in Spanish/English are encouraged to apply.