Teller

Heritage-Federal-Credit-Union; Evansville (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Heritage Federal Credit Union in Evansville is seeking a motivated Teller for our Northfield Branch to handle member transactions and educate customers on ITMs and Heritage products. This full-time role involves travel between branches and a friendly, service-focused approach.

Starting pay is $17.80 per hour, with weekday scheduling and occasional Saturday shifts. Strong customer service, sales aptitude, and clear communication are essential to helping members achieve their financial goals.

Qualifications

• High School diploma or GED required.
• Experience in sales helps.
• Excellent customer service is essential.
• Solid communication skills are required.
• Self-motivated professional with reliability.

Responsibilities

• Travel and adapt to various branch locations as needed each day.
• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers.
• Assist members with technical services and account maintenance and opening of shares and accounts.
• Maintain a flexible schedule to meet business needs.
• Cross-sell products and services.
• Fill in at other locations as needed.
• Other duties as required.

Skills

Customer service

Sales experience

Communication skills

Self-motivated

Education

High School diploma or GED

Job description

Description

Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Teller to join our amazing Retail team at our Northfield Branch!

Heritage Federal Credit Union is seeking helpful, customer service-savvy individuals with experience in transactional cross-selling and product education to fill our Teller position. Weekday scheduling and location may vary; incentive pay will be applied for travel. Candidates’ availability will also need to be Fridays from 8:00 am - 6:30 pm, and Saturdays (rotating) from 8:30 am - 12:30 pm.

Starting Pay: $17.80/hour

Full - Time

Primary Responsibilities:

• Travel and adapt to various branch locations as needed each day.
• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers
• Assist members with technical services and or account maintenance and the opening of shares and accounts.
• A flexible schedule to accommodate the needs of the business.
• Maintaining knowledge of credit union products and services.
• Cross-selling products and services.
• Filling in at other locations as needed.
• Other duties as required.

Qualifications Include:

• Ability to assist other Branches locally
• High School diploma or GED
• Experience in sales
• Excellent customer service
• Solid communication skills
• Self-motivated professional

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE