Teller

Honor Credit Union; Dowagiac (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Honor Credit Union is seeking a full-time Teller in Dowagiac, MI. This role involves processing member transactions, balancing cash, and cross-selling services, contributing to a team-focused environment. Ideal candidates have customer service skills, a high school diploma, and a commitment to providing exceptional member experiences.

Benefits

Medical with prescription coverage

401k employer contribution & matching

Paid time off and paid holidays

Paid community volunteer hours

Wellbeing spending account

Qualifications

• High School diploma or equivalent is required.
• Cash handling and customer service experience preferred.
• Good communication and math skills.

Responsibilities

• Process deposits, withdrawals, loan payments, and money orders.
• Balance daily transactions and verify cash totals.
• Cross-sell Credit Union products and services.

Skills

Cash handling

Customer service

Communication

Sales

Mathematics

Education

High School diploma or equivalent

Job description

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ABOUT HONOR:

At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise:

Teller - Dowagiac (Full-Time)

ABOUT HONOR:

At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 member centers, and worldwide through online banking.

OUR TEAM:

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR":

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
  
  
  

WHAT WE ARE LOOKING FOR:

• Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, money orders and cash advances.
• Balances each day's transactions and verifies cash totals.
• Actively cross-sells Credit Union products and services. Works to achieve personal referral goals by suggestive selling.
• Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required.
• Ensures Members are promptly and professionally served.
  
  
  

WHAT WE EXPECT FROM YOU:

EDUCATION/CERTIFICATION:

• High School diploma or equivalent.
  
  
  

EXPERIENCE REQUIRED:

• Abilities generally acquired on the job. Cash handling and customer service experience is strongly preferred.
  
  
  

KNOWLEDGE/SKILLS/ABILITIES:

• Knowledge of Teller policies and procedures and related compliance. Basic understanding of Company operations.
• Must have demonstrated ability to keep finances in order.
• Sales background or demonstrated skills to perform sales/provide solutions related activities.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
• Good typing skills.
  
  
  

WHAT’S IN IT FOR YOU:

Honor has excellent benefits for all full and part time team members. We offer:

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Incentive eligible.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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