Cashier/Receptionist

Tom Naquin Chevrolet Inc; Elkhart (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive dealership in Elkhart is seeking a Receptionist/Cashier to provide exceptional customer service. This role involves managing customer calls, processing payments, and supporting various clerical tasks. The ideal candidate will possess basic accounting skills and a positive attitude, contributing to a welcoming environment for customers.

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Health and wellness programs

Flexible Work Schedule

Discounts on products and services

Qualifications

• Experience with Microsoft Office suite is a plus.
• Clean driving record.
• Ability to communicate effectively with customers.

Responsibilities

• Calculate customer bills using the dealership’s computer system.
• Receive payments and issue receipts to customers.
• Handle customer complaints and direct them appropriately.
• Communicate with callers professionally and efficiently.

Skills

Customer Service

Basic Accounting Skills

Tools

Microsoft Office

Job description

We are seeking a Receptionist/Cashier with excellent customer service skills and a positive attitude. This individual will receive calls into the dealership, determine the nature of the callers' business, and direct the caller to their destination. The position also requires basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are dedicated and motivated. Every employee is critical to our success. Our promise is to continue delivering award-winning service and value that our community has come to expect.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long-term job security
• Health and wellness programs
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received
• Make change accurately and issue receipts to customers
• Answer phones and direct customers to the proper department, following up promptly
• Handle customer complaints diplomatically and refer to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly, and efficient manner, minimizing wait times
• Assist managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient with customers and employees
• Familiarize yourself with department structures and internal procedures to assist customers effectively

Qualifications

• Experience with Microsoft Office suite is a plus
• Availability to work flexible hours on weeknights and weekends
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance
• Clean driving record