Teller

ACCESS FEDERAL CREDIT UNION; City of Rome (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading credit union is seeking a Teller to handle financial transactions and provide excellent customer service. The role involves balancing cash drawers, processing deposits, and assisting members with inquiries. Ideal candidates will possess strong communication skills and a high school education, with a friendly demeanor to engage with customers effectively.

Qualifications

• Strong Math and English skills.
• Some accounting knowledge.
• Friendly and personable, able to communicate with all types of people.
• Ability to maintain confidentiality.

Responsibilities

• Perform teller duties: receive checks and cash for deposit, verify amounts.
• Provide information to members about Credit Union products.
• Balance cash drawer daily and ensure compliance with regulations.

Skills

Strong communication skills

Computer knowledge

Education

High school education

Job description

Join to apply for the Teller role at ACCESS FEDERAL CREDIT UNION

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Purpose: Receive and pay out money and keep records of money and negotiable instruments involved in financial transactions.

Work is subject to review and/or audit on a no-notice basis by management, Supervisory Committee, auditors and/or Federal Examiners. The Teller schedule is Monday - Friday 8:30am - 5:15pm and Saturday 8:30am - 12:15pm. Pay Range: $16.00 - $18.00 plus Bonus. Equal Employment Opportunity/Veterans/Disabled.

Responsibilities:

1. Perform teller duties: receive checks and cash for deposit, verify amounts, examine checks for endorsements, accept loan payments, credit card payments, and process cash advances.
2. Present a helpful, cheerful, professional image: when assisting members in person or on the telephone.
3. Provide information to members: about Credit Union products such as money orders, teller checks, ATM and VISA cards, and cross-sell these services.
4. Provide account information: balances and loan payoff figures.
5. Process incoming mail and transfers: via telephone.
6. Balance cash drawer daily: maintain Teller Balance Record per Teller Procedure 3.17 “Teller Cash Over/Short.”
7. Handle returned checks: collect funds.
8. Ensure compliance: understand the Bank Secrecy Act and complete currency transaction reports as needed.
9. Follow established standards: in the Credit Union’s Quality Standards and company policies.
10. Stay informed: about all services and products, cross-sell when appropriate.
11. Maintain professional appearance and conduct: follow dress code, code of ethics, and attendance policies.
12. Complete required training: including in-house and external seminars.
13. Ensure legal and policy compliance: with Federal and State laws, Credit Union Bylaws, and Policies.
14. Travel to other branches: as necessary.
15. Perform other duties: as assigned, including assisting in balancing accounts, training new tellers, completing loan verification reports, imaging checks, and ATM replenishments.

Reports To:

This position reports directly to the Head Teller.

Qualifications:

• Strong communication skills.
• High school education with strong Math and English skills.
• Some accounting knowledge.
• Friendly and personable, able to communicate with all types of people.
• Computer knowledge.
• Ability to maintain confidentiality.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking