Teller

OceanFirst Bank; Bridgeton (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

professional growth opportunities

employee perks & discount programs

tuition assistance program

incentive compensation program

company holidays and paid time off

use of the on-site fitness facilities

and more!

Job summary

OceanFirst Bank is hiring a Full Time Teller at our Bridgeton, NJ branch. The role includes accurate processing of transactions and a focus on personalized service. New staff participate in a 2-week training upon hire to ensure quality performance.

Responsibilities include greeting customers, refering to Personal Bankers as needed, balancing cash, processing payments, and supporting the branch's sales and service goals. Benefits are highlighted by the employer.

Qualifications

• Process Bank transactions accurately and with attention to detail.
• Provide high-quality customer service and refer complex needs to Personal Bankers.

Responsibilities

• Greets customers warmly and processes transactions accurately to meet service standards.
• Cross-sell Bank products by identifying customer needs and referring to Personal Bankers.
• Balance cash drawers, process deposits/withdrawals, and issue money orders/bank checks.
• Support in outbound calls and promote digital banking channels.
• Handle account maintenance and respond to customer inquiries.

Job description

OceanFirst Bank is seeking a new Full Time Teller at our Bridgeton, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include:

• professional growth opportunities
• employee perks & discount programs
• tuition assistance program
• incentive compensation program
• company holidays and paid time off
• use of the on-site fitness facilities at Red Bank and Toms River headquarter offices
• and more!

About The Role

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.

What You Will Do

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross‑selling the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.
• Processes incoming mail transactions.
• Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.
• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.