Relationship Banker

Credit-Union-1; South Bend (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Teledoc 24/7 Physician Services

Pet Insurance

401(k) Retirement Savings and Profit |

Job summary

Credit Union 1 in South Bend is seeking a part-time teller to provide financial and account services to members with confidence and professionalism.

You will perform teller transactions, assist with account openings, support cross-selling of products, stay informed on CU1 offerings, and help maintain security and member privacy in a fast-paced environment.

Qualifications

• Customer service skills to serve members confidently and accurately.
• Ability to cross-sell products and services.
• Professional demeanor and discretion when handling financial information.

Responsibilities

• Handle member transactions accurately and balance cash drawer.
• Assist members with opening and closing accounts and addressing inquiries.
• Promote Credit Union 1 products and services based on member needs.
• Support branch operations and contribute to sales and referral goals.
• Maintain confidentiality and comply with policies and procedures.

Skills

Customer service

Cross-selling

Communication

Professionalism

Tools

NMLS

Job description

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off.Join the Credit Union 1 TeamIf you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.Top reasons to begin a career at Credit Union 1 as a Part-Time Employee:Get paid for NOT working 14 holidays each year!Paid Time Off (PTO) begins accruing day one of employmentFree Employee Assistance Program (EAP)Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.Free Teledoc 24/7 Physician ServicesPet Insurance401(k) Retirement Savings and Profit Sharing (must be 20 yrs old)Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.Exclusive interest rate reduction for qualifying loan products.The Job at a GlanceProvides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service. Assertively executes cross selling with members and potential members to increase growth. This position requires accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, new account opening, member interviews, and/or any other request from members. Accommodates staffing needs throughout the branch platform as required.A Typical DayTake responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.Performs teller duties: process member transactions accurately and efficiently while maintaining a balanced cash drawer.Assists members with opening and closing accounts, and addresses and resolves member problems, inquiries, or complaints.Assist applicants with consumer and mortgage loan applications and questions. Explain loan programs, options, and requirements. NMLS is required.Promote the credit union’s products and services based on member needs and identifying opportunities. Actively participate in developing new business for the credit unionRepresent the credit union in a courteous and professional manner; provide prompt, efficient, and accurate service in all areas.Stays abreast of emerging financial trends to better meet members’ needs.Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changesMaintains member confidence and protects credit union operations by keeping information confidential.Performs other duties as necessary or directed.Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.What We Look ForFrequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift objects.Ability to operate computers and standard office equipment.Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.Ability to lift up to 20 pounds at a time.Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.Ability to work in a changing, challenging, and fast paced work environment with variable stress levels.Regular and reliable attendance.Occasional travel for staffing coverage and training, totaling less than 10%.Location: 1404 E. Ireland Road, South Bend, IN 46614Branch Hours: Mon, Tues, Thurs: 9:00am - 5:00pm | Wed: 10:00am - 5:00pm | Fri: 9:00am - 5:00pm