Teller

Red River Bank; Baton Rouge (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

Red River Bank in Baton Rouge seeks a friendly teller to handle customer transactions and provide accurate service. You will balance cash, process deposits and withdrawals, and promote basic bank products.

The role requires a high school diploma or GED and basic computer skills. You will work in a team, adhere to regulations, and deliver excellent customer service in a retail banking environment.

Qualifications

• High school diploma or GED required or equivalent experience.
• Basic computer skills required.
• Reasonable accommodations may be made for disabilities.

Responsibilities

• Perform paying and receiving transactions satisfactorily and efficiently.
• Meet teller balancing standards monthly per policy.
• Deliver excellent service to all customers.
• Handle deposits and withdrawals with accuracy.
• Receive checks and cash for deposits; verify amounts.
• Enter transactions into the computer and issue receipts.
• Explain or sell bank products like travelers checks and money orders.
• Remove deposits and balance cash in ATMs and night depository.
• Comply with banking regulations including Bank Secrecy Act; follow bank policies.

Skills

Attention to detail

Customer service

Prompt response to customer needs

Confidentiality

Clear writing

Efficient time use

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Summary

Provides service to bank customers by conducting appropriate transactions and meeting the needs of customers.

Summary

Provides service to bank customers by conducting appropriate transactions and meeting the needs of customers.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Perform paying and receiving transactions satisfactory and efficiently.
• Meet teller balancing standards monthly as stated in the Teller Over & Short Policy.
• Deliver excellent service to all customers.
• Perform additional duties within the banking center as needed to help fellow co-workers.
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customers balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Places holds on accounts for uncollected funds.
• Explains, promotes, or sells products or services such as travelers checks, money orders, and cashier's checks.
• Removes deposits from, and counts and balances cash in, automated teller machines and night depository.
• Complies with all applicable banking regulations, including Bank Secrecy Act. Follows Red River Bank policies and procedures. Attends or completes all required training.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Demonstrates attention to detail. Deliver excellent customer service.
• Responds promptly to customer needs.
• Maintain confidentiality.
• Writes clearly and informatively.
• Uses time efficiently.
• Demonstrates accuracy and thoroughness.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of basic computer skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally life up/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.