Teller

Bank of Ann Arbor; Ann Arbor (MI); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Bank of Ann Arbor is seeking a friendly Teller to help customers with everyday financial needs, combining cash handling with strong customer service and tech aptitude. The role emphasizes relationship building and accuracy in transactions, balancing cash and instruments, and guiding clients through banking processes.

The position requires learning and growth, with a schedule Monday–Friday 8:15 am–5:15 pm and rotating Saturdays 8:15 am–12:15 pm, offering an engaging environment in a community

Qualifications

• One year of teller experience preferred but not required.
• Cash handling experience and/or customer service experience.
• Proficient computer skills and basic access to bank systems.
• Excellent customer service and communication skills.
• High school diploma or equivalent.

Responsibilities

• Providing accurate and efficient transaction services to customers.
• Controlling and balancing all financial instruments processed and assisting in branch services.
• Welcoming customers with a warm, friendly manner and building relationships.
• Handling deposits, withdrawals, check endorsements, loan payments, and currency.
• Processing transactions within authorized limits and obtaining supervisor approvals as needed.

Skills

Customer service

Cash handling

Computer skills

Communication

Relationship building

Education

High school diploma or equivalent

Job description

Bank of Ann Arbor is looking for a friendly, reliable Teller who takes genuine pride in helping people navigate their everyday financial needs with confidence and care. If you’re comfortable working with cash, numbers, and technology—and you enjoy building relationships while delivering excellent customer service—this could be the perfect opportunity for you. We’re looking for someone who is eager to learn, grow, and make a positive impact with every client interaction.

Work Schedule: Monday – Friday 8:15 am to 5:15 pm. Rotating Saturdays from 8:15 am to 12:15 pm

Summary of Duties:

Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services.

Essential Functions:

• Welcoming customers to the bank in a warm, friendly manner.
• Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
• Accepting loan payments, cashier checks, and foreign currency.
• Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
• Product knowledge to better help new and existing customers with their banking needs.
• Performing other duties as required by the position.

Requirements

Position Requirements:

• One year of previous experience as a teller is preferred but not required. Cash handling experience and or customer service experience.
• Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
• Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
• High school diploma or equivalent.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.