Telesitter: Patient Surveillance Technician (Part-Time, On-Site)

Sky-Lakes-Medical-Center; Klamath Falls (OR); On-site; USD 23,000 - 34,000; Part time

Job summary

Sky Lakes Medical Center in Oregon is seeking a Telesitter Observation Tech (Flex Team) for part-time, on-site coverage. The role provides continuous observation of patients, uses a camera monitoring system, and communicates with patients via microphone and headset to redirect behavior per RN guidance.

Qualifications include effective verbal and written communication, telephone etiquette, medical terminology, typing and basic computer operations, plus hospital/clinical experience.

Qualifications

• Good communication skills both verbal and written.
• Good telephone etiquette.
• Medical terminology.
• Typing and basic computer operation skills.
• Experience in hospital environment and clinical setting.

Responsibilities

• Demonstrates understanding and proficiency in use of the visual camera monitoring system; ability to effectively communicate with patients using a microphone and headset.
• Maintains visual observation of assigned patients at all times. Verbally redirects patient over digital two-way audio device that is in patient room. Immediately alerts nursing staff if the patient requires assistance.
• Provides the appropriate care to the patient population based on the patient’s individualized treatment plan as assigned and supervised by the RN.
• Participates in hand-off of pertinent information/behaviors about assigned patients upon arrival and completion of shift assignment.
• Provides patient with explanation as necessary, but does not counsel or provide opinions.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazards from room and reports finding to primary nurse/charge nurse/hospital supervisor.
• Demonstrates safe work practices/attitudes, follows safety rules. Works to prevent unsafe conditions/behaviors and participates in organizational and departmental safety programs.

Skills

Good communication

Telephone etiquette

Medical terminology

Typing

Basic computer skills

Hospital/clinical experience

Direct patient care

Education

High School Diploma or equivalent

Job description

Sky Lakes Medical Center in Oregon is seeking a Telesitter Observation Tech (Flex Team) for part-time, on-site coverage. The role provides continuous observation of patients, uses a camera monitoring system, and communicates with patients via microphone and headset to redirect behavior per RN guidance.

Qualifications include effective verbal and written communication, telephone etiquette, medical terminology, typing and basic computer operations, plus hospital/clinical experience.