Telesitter Observation Tech - FLEX Team

Sky-Lakes-Medical-Center; Klamath Falls (OR); On-site; USD 23,000 - 33,000; Full time

Job summary

Sky Lakes Medical Center is seeking a Telesitter Observation Tech for the FLEX team on the night shift. This on-site, full-time position supports patient monitoring through camera systems and two-way audio, under RN supervision, ensuring safety and timely communication with staff.

The role requires strong communication, medical terminology familiarity, and hospital experience. Direct patient care experience is preferred and a high school diploma or equivalent is recommended.

Qualifications

• Required: Verbal and written communication; telephone etiquette; medical terminology; typing and basic computer skills; hospital experience.
• Preferred: High school diploma or equivalent; direct patient care.

Responsibilities

• Monitor patients via visual camera and communicate with them using a headset.
• Maintain continuous observation of assigned patients.
• Redirect patient and alert nursing staff when help is needed.
• Provide care per patient plan under RN supervision.
• Participate in shift hand-offs and safety reporting.

Skills

Communication

Telephone etiquette

Medical terminology

Typing

Computer basics

Hospital experience

Education

High school diploma

Job description

Telesitter Observation Tech - FLEX Team - FT .9 NIGHTS

Job Category: Service

Requisition Number: TELES003236

• Posted : August 27, 2026
• Full-Time
• On-site
• Hourly Range : $16.80 USD to $24.48 USD

Locations

Showing 1 location

Description

QUALIFICATIONS

Required: Good communication skills both verbal and written; Good telephone etiquette; Medical terminology; Typing and basic computer operation skills; Experience in hospital environment and clinical setting

Preferred: High school diploma or equivalent; Direct patient care.

TYPICAL PHYSICAL/MENTAL DEMANDS

Ability to organize, plan and prioritize work to complete within required time frames and to follow up on pending issues. Ability to perform multiple tasks simultaneously and remain calm under stressful situations. Ability to stand or sit for prolonged periods of time while remaining alert at all times. Need effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.

ESSENTIAL JOB FUNCTIONS

• Demonstrates understanding and proficiency in use of the visual camera monitoring system; ability to effectively communicate with patients using a microphone and headset.
• Maintains visual observation of assigned patients at all times. Verbally redirects patient over digital two-way audio device that is in patient room. Immediately alerts nursing staff if the patient requires assistance.
• Provides the appropriate care to the patient population based on the patient’s individualized treatment plan as assigned and supervised by the RN.
• Participates in hand-off of pertinent information/behaviors about assigned patients upon arrival and completion of shift assignment.
• Provides patient with explanation as necessary, but does not counsel or provide opinions.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazards from room and reports finding to primary nurse/charge nurse/hospital supervisor.
• Demonstrates safe work practices/attitudes, follows safety rules. Works to prevent unsafe conditions/behaviors and participates in organizational and departmental safety programs.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.

Qualifications

Licenses & Certifications

Required

CPR Hands Only

Equal Opportunity Employer
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