Telesales Agent

Quincaillerie Richelieu; Oregon; Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Competitive base compensation

Shareholder opportunity

Work-life balance

Quality products

Career growth opportunities

Job summary

Richelieu Hardware seeks a Telesales Agent for the Dayvan division, primarily telecommuting from a remote location. The role supports a Western Canadian territory and involves lead generation, account maintenance, and coordination with the Sales Manager. Strong communication and organizational skills are essential.

Ideal candidates are outgoing, team-oriented, and able to manage priorities independently. The company emphasizes growth, stability, and opportunities to become a shareholder within a

Qualifications

• High school diploma and/or relevant experience.
• Good knowledge of MS Office suite, Teams and Zoom.
• Bilingualism in French and English is an asset.

Responsibilities

• Promote sales development through phone calls.
• Ensure accounts opened with Richelieu remain open or are closed.
• Validate if the customer needs to be contacted by an external sales representative.
• Update Excel files.
• Make an end-of-day report on all accounts to be closed.
• Report to the Sales Manager at the end of the day on all accounts to be visited by an external sales representative.
• Evaluate customer profiles.
• Identify development opportunities.

Skills

Phone sales

Lead generation

Account management

Communication

Teamwork

Prioritization

Organization

Education

High school diploma

Tools

MS Office

Teams

Zoom

Job description

Richelieu Hardware is looking for a Telesales Agent for the Dayvan division, Kitchener, Ontario.

We are looking to fill a permanent full-time position within our sales team Lead Generator/Account Manager for our Western Canadian territory. This position is mainly telecommuting.

Main responsibilities

• Promote sales development through phone calls.
• Ensure that accounts opened with Richelieu remain open or are closed.
• Validate if the customer needs to be contacted by an external sales representative.
• Update Excel files.
• Make an end-of-day report on all accounts to be closed.
• Report to the Sales Manager at the end of the day on all accounts to be visited by an external sales representative.
• Evaluate customer profiles.
• Identify development opportunities.

Requirements

• High school diploma and/or relevant experience.
• Good knowledge of technological tools such as MS Oice suite, Teams and Zoom.
• Bilingualism (French and English), both oral and written, will be considered an asset.

The ideal candidate is someone:

• Outgoing personality
• Skilled in communication and teamwork.
• Well organized.
• Able to manage priorities independently.

What we offer

A Canadian flagship

As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.

A mature and stable company

With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.

Continuous growth

With strong financial health, our business is constantly expanding, opening future opportunities for all.

• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.