Telephony Systems Administrator (SA1.5) (Government)

att; Columbia (MD); On-site; USD 89,000 - 129,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Job summary

AT&T Global Public Sector in Columbia, Maryland is seeking a Telephony System Administrator with TS/SCI clearance to maintain Cisco Unified Communications Manager and related systems in an enterprise environment.

This onsite role requires seven years of SA experience, a relevant Bachelor's degree, and hands-on work with Cisco voice networks, Nortel Meridian PBXs, and DoD 8570 IAM Level 2. Located in Columbia, MD, this role supports a mission-focused team with extensive benefits.

Qualifications

• Seven (7) years of SA experience required in programs/contracts of similar scope and complexity.
• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management or related discipline from an accredited college or university required.

Responsibilities

• Provide enterprise-wide administration for Cisco Unified Communications Manager and related systems.
• Plan maintenance, updates and upgrades.
• Maintain documentation of system configurations.
• Design and analyze dial plans and traffic routes for voice networks.
• Monitor voice systems for performance and SLA attainment.
• Support break/fix and changes to telecommunications systems.

Skills

TDM/VoIP administration

Cisco Unified Call Manager

Nortel Meridian PBX

DoD 8570 IAM Level 2

Education

Bachelor's degree in STEM or related field

Tools

Cisco UCS

Voice gateways

ESXi

Virtualization

Job description

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

Join a mission-focused team supporting critical communications infrastructure. We are seeking a detail-oriented Telephony System Administrator who brings strong technical troubleshooting, security monitoring, and collaboration skills to help maintain reliable, compliant, and secure communications systems for customer operations.

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Description of Job Duties/Responsibilities:

• Provide overall system administration for an enterprise-wide Cisco Unified Communications Manager and related systems.
• Plan regular maintenance tasks including updates and upgrades.
• Maintain current and accurate documentation of system configurations.
• Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
• Administer and monitor voice systems for performance and SLA attainment.
• Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications:

Seven (7) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a Bachelor's degree.

Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager.

• Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager.
• Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure.
• Working knowledge of H.323 and SIP. Familiar with Cisco UCS platforms, voice gateways, virtualization, and ESXi.
• DoD 8570 IAM Level 2 required.

Our Telephony Systems Administrator (SA1.5) (Government)

earns $89,200 - $129,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected - Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours: 40

Time Type: Regular

Location: Columbia, Maryland

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.