Telephonic Hospice RN Triage Specialist

Heart to Heart Hospice; Midlothian (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice is seeking a Triage Registered Nurse to provide after-hours telephonic triage for patients and families, coordinating with the on-call team and ensuring timely documentation for continuity of care.

The role requires an active RN license, a state driver’s license, and about two years of RN experience in clinical settings, with a focus on compassionate communication and education for patients and caregivers.

Qualifications

• Current State Registered Nurse License
• Current State Driver’s License with reliable transportation and provide ongoing valid and current auto liability insurance
• Two years of RN experience preferred in a healthcare/clinical setting

Responsibilities

• Provide telephonic triage to hospice patients and their families during after-hours, weekends, or at other times when office is closed or at the request of the Executive Director
• Ensure after-hour visits are scheduled with the on-call team in a timely manner
• Ensure documentation is completed and submitted to the site at the end of each shift to ensure continuity of care for the weekday team
• Manage referrals that come in over the weekend and after-hours
• Provide education and support to patients and families/caregivers
• Conduct patient visits as needed (admissions, routine, pronouncements, tuck-ins)
• Promote positive, respectful communication to all staff, referral sources, patients and families
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

Skills

RN experience

Driver's license

Telephonic triage

Education

RN license (state)

Job description

Heart to Heart Hospice is seeking a Triage Registered Nurse to provide after-hours telephonic triage for patients and families, coordinating with the on-call team and ensuring timely documentation for continuity of care.

The role requires an active RN license, a state driver’s license, and about two years of RN experience in clinical settings, with a focus on compassionate communication and education for patients and caregivers.